
Avis clients
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FAQs
Who can take courses on the platform?
Who can take courses on the platform?
Our courses are available to all users; however, some content may include materials classified as 18+. We recommend that only adult users access the platform in accordance with the laws of their country. If you are under 18, please use the platform only with the consent of your parents or legal guardians.
For how long do I have access to the course?
For how long do I have access to the course?
You have unlimited time access to the course. You can take the course at your convenience, at your own pace.
When does the course start?
When does the course start?
After you pay and sign up you will receive an email link witn an access password to your personal cabinet where all course materials are already in place.
How do I get access to the course?
How do I get access to the course?
To access the course you have to make a payment and give your email address, to which you will receive an email with a link and a password.
How do I pay for the course?
How do I pay for the course?
You can pay for the course using any Visa, Master Card, Google pay, Apple pay, Link
Can I buy the course as a present for someone?
Can I buy the course as a present for someone?
Yes. In that case, when you register for the course please provide us with the email address of the person you want to receive the gift, and you will receive an authorization letter and access to your personal account.
If I don't like the course, can I get my money back?
If I don't like the course, can I get my money back?
Yes, you can. You do not run any risks. If the course doesn't meet your expectations within the first 14 calendar days of purchase, we'll give you a full refund on your card, no questions asked. Just email our support athello@newmindstart.com
Kate Fox — Customer Happiness Manager
Our care and customer support team is ready to help at any time. If you have any questions, just email hello@newmindstart.com